art to reimagine your connection with the Divine

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Frequently Asked Questions

How can I keep up with your new work?

Subscribe to the Chai Life Gallery Sketch Blog ('Inscribed!'). I'm always sending out new pictures, sketches, and offers.

Do you offer framed work?

I'm no longer offering work in frames. The framing options I've been able to obtain make shipping very expensive. I'd rather see you get a high quality frame that you'll love, rather than spend on shipping! Many pieces will fit into a standard sized frame, although a custom matt will be needed. Many pieces have a white border already. If you 'd like help with framing, please call me.

How do I hang your metal art or wood art?

Both of these come with hanging hardware. The wood panels have an integrated hanger in the back. They're both very easy to put on the wall.

How long will it take to receive my Chai art?

I use a terrific team of printers located in the USA, and they put a great deal of care into their work. With shipping, a piece will arrive in 2-3 weeks. Video prints take 7-10 weeks. Originals may also take 2-3 weeks.

Tell me about shipping?

The artwork is professionally packaged and shipped via UPS Ground or UPS 2-Day. Currently, I can ship within the United States and Canada. Shipping costs are derived from the size and weight of the piece purchased. Please contact me directly if you would like art shipped to other destinations.

What if my chai art isn't thrilling me? 

First, I bet you'll be surprised how much better my art looks in real life and you'll be even happier! Before you invest in my artwork, you have two cool ways to visualize most pieces in your room. You can find both the WALL PREVIEW FEATURE and THE AUGMENTED REALITY FEATURE on each artwork's page. The Wall Preview will give you a sense of what the artwork will look like relative to common furniture in settings like a living room, bedroom, office, lobby, or nursery. With the Augmented Reality Feature, you can use your smartphone to see the piece in virtual space using your room/wall! (It's pretty amazing!) It's easy to do.

Does Chai Life Gallery have a guarantee?

My guarantee: Once you receive your artwork at your location, take 7 days to see how perfect it is in your home or office. If you find that the art you've chose doesn't resonate with you, arrange for return or exchange by calling Ross ASAP on 310-497-3716 or emailing him at rcb@ChaiLifeGallery.com with your order number, the date it was shipped to you, and your tracking number. Once we receive the artwork, we'll issue you a refund on the price of the art. Shipping costs are not refundable. [When you first receive your artwork, please save all the packaging material. Repackage the art in its original packaging and bring it to either FedEx or UPS and send it back using the return address within 7 days. Please insure the artwork for its declared value. Items must be returned via a trackable and insured shipping carrier.]

What if the artwork arrives damaged?

Call Ross ASAP on 310-497-3716 and give him the order number. Please provide photographs of the damaged art and packaging and please retain and use the original packaging materials. These items are necessary to process the claim and will not be considered without them.

Do you accept commissions?

Yes, I do. Call me on 310-497-3716 to discuss it. Or email at rcb@ChaiLifeGallery or send a message HERE.

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

If your art doesn't look great in your home or office, ship your return within 7 days for a full refund. Shipping costs are not refundable. See more details on the FAQ page.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Museum quality fine art prints and reproductions on 100% acid free archival cotton rag papers, quality aluminum, and wood substrates. Original paintings and drawings are offered on high quality canvas and papers.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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Get a beautiful drawing!

To Life!

Join my community and you'll get one of my beautiful drawings to download for your wall, or to color and relax. You'll also see new sketches and get thoughtful, compelling writing.

With Love,

Ross B

 

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